Features – Taxi Dispatch App

Basic features useful for taxi dispatch services. Original features can be added.

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Basic Features of Taxi Dispatch App

You can customize it from basic features.

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User Application Design

User Application Design

This is the front-end design of the taxi dispatch app for users.
All you have to do is enter your destination and pick-up point, and the taxi dispatch app will display the route, distance to your destination, and fare on the map.
The taxi dispatch app comes with an app for users and an app for drivers on iOS and Android.


Optional : We can also change the design layout of this application from the basic design to suit your business needs, so please feel free to contact us for more information.

User registration and login

The taxi dispatch app comes with a simple registration/login feature. To register, users can enter their name, phone number, email address and create a unique password to maintain security.
To log in to the app, users simply enter their registered email address and password.


Optional : Depending on your business, you can add fields for registration or insert a survey.

User registration and login
Reset a Password

Reset a Password

If a user forgets his or her registered password, this password recovery feature can assist the user.
If the user forgets his or her password, the system will request a new password by entering the registered email. The system will automatically send a message to the user’s email containing the new password.


Optional: For enhanced security, two-step verification via SMS is also available.

GPS directional features

The GPS direction feature provided by the taxi dispatch app uses the GPS sensor in the user’s smartphone to automatically detect the user’s location, allowing the user to automatically set the location and coordinates of the pickup without having to enter their current location.
The GPS feature of the taxi dispatch app not only saves time, but the simple and straightforward user interface makes the app intuitive for older users as well.

GPS directional features
Google PlacePicker feature

Google PlacePicker feature

The Place Picker feature is one of the features included in this application. This feature allows the user to easily select the coordinates of the destination. Just type in the name of the desired location and the application will automatically display the coordinates of the location. The coordinates are sent to the driver as order information.
Additionally, if the name of the location the user is looking for is not listed in Google Maps, the user can use this feature to manually move the pin icon included in the map to determine the coordinates of the destination.

Choice of car type

With this feature, users can select the type of car they want to use. The fee will change depending on the type of car selected. The operator can easily add and edit the fee for each car, as well as the type and model of the car, via the web-based management screen (backend).

Choice of car type
Multi-payment function

Multi-payment function

The taxi dispatch app comes with a multi-payment feature. This feature makes it easy for users to select the payment method they want to use. There are two standard payment methods available: cash and credit/debit payments.


Optional : If you want to add another payment method, we can help you implement that payment method. Also, if you want to use credit/debit payments, you will need to sign a separate agreement with a payment company.

Order

Users enter information such as pickup location, destination, car type and payment method, and then place an order immediately from this taxi dispatch app. The order is sent via push notification to all contracted drivers and the driver is chosen to go to the user on a first-come, first-served basis. The driver communicates with the user via the driver app and heads to the point where the user is to be picked up. The taxi dispatch app also comes with the ability to cancel an order.

Order
Driver Tracking Features

Driver Tracking Features

The user can know the driver’s location in real time. The driver’s current location is transmitted to the user application using the driver application’s on-board GPS sensor.
The taxi dispatch application can display the driver’s current location on the user application’s map. As the icon is displayed on the map, the user does not need to ask the driver for his location.

Call the driver

The taxi dispatch app comes with a feature that allows users to call the driver directly. They can quickly contact the driver to change the location of the user’s pickup or to cancel at short notice. Users can only make phone calls to the driver who has received the order.
The user is charged a standard phone rate according to the user’s mobile phone carrier’s tariff for making the call.

Call the driver
Order history

Order history

Users can view their order history and details of their orders.
The history also lists previous orders, showing the date, time and destination of the order, from the pick-up location to the destination, the amount, the type of car, the payment method, and any cancellations or pending orders.
In addition, the operation manager can view and manage all of the user’s orders from the web-based management screen.

User Information

Users can change their name, email address, phone number, password and other pre-registered information in the user information menu. In addition, the changed user information is reflected on the web-based management screen, allowing the administrator to edit and manage the user information.

User Information
About the application

About the application

To edit, you can easily enter images and text from the backend on the web. The editing screen comes with an HTML editing tool, so you can easily create a page of the application as if you were creating a sentence in Office Word.

App for drivers

This is a front-end design for a taxi dispatch app for drivers.
The Driver App is a driver-specific app that integrates the information ordered from the user’s app.
It is a driver management tool that receives an order from a user, heads to the location where the user is to be picked up, and drives the user to their destination.
The app for drivers can edit and manage information from a web-based backend in the same way as the app for users.


Optional : We can also change the design layout of this application from the basic design to suit your business needs, so please feel free to contact us for more information.

App for drivers
Driver Login

Driver Login

The app for drivers also comes with a simple registration/login function. To register a driver, the driver information is registered via the web-based admin screen. After registration, the operations manager notifies the driver with an ID and password and the driver can log in to the app.
Drivers can change their own name, phone number, email address, etc. after logging in.

Driver Password Reset

If a driver forgets his or her registered password, this password recovery feature can assist the driver.
If a driver forgets his or her password, enter the registered email and request a password reissue. The request will automatically send a message to the driver’s email containing the new password.


Optional: Two-step verification via SMS is also available for enhanced security.

Driver Password Reset
Driver Status

Driver Status

In order to accept orders from users, the driver app must be online in order to accept orders from users. If the driver’s status is offline, you will not be able to accept orders from users, even if you are within the closest distance to their location.

Order Acceptance and Rejection

When an order is placed by a user, all drivers who have signed up for the client’s app will receive an order notification from the user. The order notification includes information about the pickup location, destination, and ride price.
The driver can decide to accept or reject the order on a first-come, first-served basis after reviewing the order notification. If the order is successfully accepted, the driver will begin traveling to the user’s designated pickup location.

Order Acceptance and Rejection
Calling the user

Calling the user

The taxi dispatch app comes with a feature that allows the driver to call the user directly. If you don’t know where to pick up a user, or if you’re running late in traffic, you can contact the user quickly. The driver can only make a call to the user who has placed the order.
The driver is charged a standard phone rate according to his or her mobile phone carrier’s tariff for making the call.

Order history

The driver can view the order history and details of the orders received.
The history also lists past orders, showing the date and time of the order, the destination from which the user was picked up, the amount of money, the type of vehicle, the payment method, and the cancellation or pending order.
In addition, the operation manager can view and manage all driver orders from the web-based management screen.

Order history
Driver Profile

Driver Profile

Drivers can change previously registered information such as name, email, phone number, email and password. To change an email, you must double-check that the most recent registered email is for that user.

Technical Information

The taxi dispatch app is a native app developed with the latest technology.
Native apps are relatively stress-free compared to web apps, even in environments where the speed of operation is fast and internet connection is slow. You can also use many features unique to smartphone devices, such as push notifications, GPS location information acquisition even when the app is not open, and integration with contacts.

Technical Information
Web-based management screens (app backend)

Web-based management screens (app backend)

The taxi dispatch application comes standard with a web-based management screen that allows you to build, manage and update the application content without the need for specialized knowledge of app operation.
The application is equipped with a content management system that allows you to centrally store and manage customer and driver information, as well as the text and images that make up the application, so you can start operating the application right away.

Admin Panel Login

Administrators can log in to the administration screen on the web with their registered username and password.

Admin Panel Login
Admin Data Management

Admin Data Management

You can manage administrative data (add, change and delete data). You can create unique usernames and strong passwords to prevent unauthorized access by non-related parties. Passwords must be created with a minimum of 8 characters.

Order Data Management

The information placed and ordered on the taxi dispatch app is automatically stored in the back-end system. Operations managers can keep track of user order status and driver information in real time. Order date, time, user name, driver name, pickup location, destination, distance and total cost are all displayed on the management screen, making it easy to manage the app’s operations.

Order Data Management
Management of driver information

Management of driver information

You can manage driver information (add, change and delete data) on the management screen. Driver information that can be added includes the driver’s photo, driver name, email, password, phone number, vehicle number, vehicle type and capacity. In addition, drivers can also change their own information in the driver app.

Driver Tracking

The taxi dispatch app’s administration screen includes a driver tracking feature. Operations managers can track the location of drivers who are taking orders in real time by displaying their location on a map.

Driver Tracking
User Information Management

User Information Management

You can manage user information (add, change and delete data). User information that can be added is user name, email, phone number and password. User information can be changed or deleted by the administrator if necessary.

Car Data Management

You can manage vehicle data (add, change or delete data). Standard vehicle data items that can be added include vehicle name, price, minimum price, minimum mileage (km) and number of seats. This data can be changed or deleted by the administrator.

Car Data Management
Create information about the application

Create information about the application

You can freely and easily enter images and text to suit your client’s needs, such as how to use the app, the terms and conditions, and who runs it. The editing screen comes with an HTML editing tool, so you can easily create the app page as if you were creating a text in Office Word.

Multi-language support

The taxi dispatch application is equipped with multilingual capabilities. It’s available in English, Japanese, and a variety of other languages.

Multi-language support
Back-end system technology

Back-end system technology

The backend system of the taxi dispatch system was built using the latest web technologies, including the Laravel framework and the Vue.js progressive framework.

YouTube DEMO

YouTube DEMO
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